As the patient Relation Department, our hospital ensures your satisfaction and gets you the service you desire;
- Our hospital takes and considers all the thoughts and opinions of hospital’s patients who took the health services.
- In order to improve our service quality, our department managers evaluate all expressed opinions and reviews.
- After the evaluation, about the decisions taken and the results of the selected, we return to our patient who made the statement.
The patient Relation Department contributes from the feedback and helps for the hospitals improvement. Not only our Patient Relations Departments but senior executives as well take care for the solution of all the complaints and negative reviews received.
Patient Relations Department opinions, suggestions and thoughts to affirm:
Through the “We are listening” section located on our web site, you can submit feedback via e-mail. In addition, you can send a letter to our mailing address, filling out the survey forms placed at the waiting room floors. You may request a facet o face interview with the officials of the department of patient relation or you can make phone calls